Bags are packed! Well, almost. This week marks the beginning of my five-week odyssey to spread the gospel of online reputation management to the tourism industry.
I’ll be giving training and presentations in cities large and small, from Washington, London and Florence to Salmon Arm, BC and Perth, Scotland.
As an independent consultant I'll be providing an objective viewpoint on challenges and opportunities in social media and online reputation management and sharing tips, tools and best practices for harnessing its powers as a competitive edge.
If I’m coming to your region, be sure to say hello. I love connecting with industry people and am particularly interested in hearing about success stories, trends and innovation in social media and online marketing in the hotel and travel industries. And I always like to check out the latest and greatest in hotels.
Here’s where you’ll find me in the coming weeks:
BC Hospitality Industry Conference
November 7, 2011: Vancouver, BC
Social Media Roundtable
TripAdvisor Master Class
November 9, 2011: Washington, D.C.
Presentation: Maintaining a Positive Online Reputation & Responding to Reviews
Digital Marketing for Scottish Tourism: Learning How to Shine Online
November 16, 2011: Perth, Scotland
Presentation: Social Media, Technology and Tourism
Innovative Marketing in Hospitality
November 28, 2011: London, England
Panel: Online Review Sites: Exploring Opportunities and Mitigating Downsides
Buy Tourism Online 2011
December 2, 2011: Florence, Italy
Presentation & Panel: Reputation and Relevancy
Vantage Hospitality Group Annual Conference: The Power Within
December 6, 2011: Las Vegas, Nevada
Educational Keynote: Reputation, the ROI of Social Networking
Tourism BC: Ministry of Jobs, Tourism & Innovation
December 7, 2011: West Kelowna/Peachland, BC
December 8, 2011: Shuswap, BC
Workshops: Online Reputation Management for Tourism Operators
Click here and scroll to bottom to leave a comment.
Dear Mr Craig
I'm an avid followerer of your web page.
Are there no plans to include emerging markets like India on this roadshow? Would be great to have you here and share your insight on online reputation management in a market where social media is just beginning to boom.
Hi Pooja, Thanks for your note – and for following! I would love an excuse to come to India. Are there specific tourism and/or hotel industry conferences you would recommend?
And Paris ??
Good question, Agnes. As for my Paris stop, well, that’s for a bit of unofficial business and a little break in my favourite city. Can’t wait!
Hi Daniel, great to read that you are visiting Scotland but disappointed that I cannot make your event due to other business commitments on the 16th. However I know ct my Scottish colleagues will be as equally impressed with your content and expert advice as I was when I attended your workshop at the Best Western Conference in Vancouver last year. Good luck.
Thanks Russell! Really looking forward to the trip. You were on my list to touch base with – was hoping to see you while I’m there. Unfortunately am passing through Glasgow rather than Edinburgh, where I believe you’re based, but if you happen to be in Glasgow Nov 17 or 18 it would be great to catch up.
Pity Daniel, but unfortunately I'm out of Scotland next week. I'm sure that my Scottish colleagues will learn a lot from your Roadshow presentation. Good luck and I'll spread the word here….blog post already published. Welcome to Scotland!
Next time! Tried to post a comment to your blog but gave up after 3 tries – so you’ll either get 3 copies or no copy. Internet very slow and buggy this morning, perhaps a Remembrance Day flood of traffic! Thanks for the post on online reputation management – it’s all too rare to hear a hotelier’s perspective yet so essential. http://russellimrie.blogspot.com/2011/11/easy-reputation-management.html
Are there plans to record and publish to the web any of the event or your speaking arrangement?
Hi Punj, I’m not sure if event organizers will be recording and making it available, but if so I’ll post a link from here. You can also check out my recent webinars here http://www.danieledwardcraig.com/webinars.html. And to see video highlights of my TripAdvisor Master Class presentation on online reputation management, click here http://www.danieledwardcraig.com/2010/12/video-highlights-from-tripadvisor%E2%80%99s-master-class-event-for-hotels.html
Any chance you want to put OK on that list?
I'll give this info to my colleagues in London. Let us know if you are recording your events — I would love to watch online.
Mandy: I’d love a good excuse to come to Oklahoma! Not sure which presentations will be recorded, but if they are available I’ll be sure to post links here.
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