We've received great feedback about my webinar with Michelle Wohl of Revinate earlier this week. For those of you who missed it or would like the slides, click here to view. Enjoy!
Click here to see other webinars.
Webinar Materials: How to Integrate Online Reputation Management into Hotel Operations and Culture
This entry was posted in Hotel Case Studies, Hotel Marketing Seminar, Hotel Reputation Management, Social Media for Hotels, Webinar and tagged hotel consultant, hotel trends, online reputation management, revinate, social media for hotels. Bookmark the permalink.
Hotels base their whole business on client reviews and comments about their services, and obviously, most hotels will choose to represent themselves online. The internet is a very fragile system, and your <a href="http://www.rexxfield.com/services.php">online reputation</a> can and will be subject of attacks and defamation, even by competitor hotels, just to try and get the upper hand on search results. These can have devastating effects on your reputation and your future business, so you must make sure you respond to negative comments and reviews, maybe even try and find if these attacks are real or libelous, intent to just stain your image.
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